1 – Refund Eligibility

1.1 Services Eligible for Refund

Refunds apply only to specific services or products as determined by Taaeen HR Consultants and Training Not all transactions are eligible for refunds, and eligibility is subject to the terms outlined in this policy and any additional terms provided during the purchase process.

1.2 Non-Refundable Services/ Amount

Certain services may be explicitly marked as non-refundable. In such cases, refunds will not be processed, and this information will be communicated clearly during the purchase process.

Certain services may have a limit on the amount of refunds. In such cases, refunds will be processed up to a limited amount, and this information will be communicated clearly during the purchase process.

2 – Circumstances for Refunds

2.1 Change in Circumstances

Refunds may be processed on request by the customer due to any significant change in circumstances that prevent the customer from using the service as intended.

2.2 Cancelled Services

Refunds may be processed if a service is canceled by Taaeen HR Consultants and Training due to unforeseen circumstances or events beyond our control. In such cases, we will communicate with affected users regarding the refund process.

3 – Refund Procedure

3.1 Contact Us

To request a refund, please contact our customer support team at accounts@taaeen.ae with your order details and a description of the issue.

3.2 Refund Review

Once we receive your refund request, we will review the information provided and assess eligibility based on the criteria outlined in this policy.

3.3 Refund Approval

If your refund request is approved, we will initiate the refund process. Refunds may be processed through the original payment method used for the transaction or via bank transfer.

4 – Timeframe for Refunds

Refunds will be processed within 14 days from the date of approval. Please note that processing times may vary depending on the payment method and financial institution.

5 – Changes to the Refund Policy

We reserve the right to update or modify this Refund Policy for the payment area at any time. Changes will be effective immediately upon posting on the website. It is your responsibility to review this policy periodically for changes.

6 – Contact Us

If you have any questions or concerns about this Refund Policy for the payment area, please contact us at accounts@taaeen.ae